Refund & Return Policy
Last Updated: August 2, 2026
At PredictionLab, we want our customers to have enough time to evaluate our premium predictions and tools. If you are not satisfied with your subscription, we offer the following refund policy.
Subscription Refund Windows
- Weekly Subscription: Eligible for a refund if requested within 3 days of the original purchase.
- Monthly Subscription: Eligible for a refund if requested within 10 days of the original purchase.
- Yearly Subscription: Eligible for a refund if requested within 30 days of the original purchase.
Refund requests submitted after the applicable refund window has expired are generally not eligible for a refund.
How to Request a Refund
To request a refund, please contact our support team and include:
- The email address associated with your account.
- Your TradingView username (if applicable).
- The reason for your refund request.
We review all requests promptly and will notify you of the outcome by email.
Contact form: predictionlab.io/contact
Support email: support.predictionlab@gmail.com
Processing Time
If your refund is approved, it will be issued to your original payment method. Depending on your bank or card issuer, refunds typically appear within 5–10 business days after processing.
Non-Refundable Situations
Refunds may be denied if:
- The request is made after the applicable refund period.
- The account has violated our Terms of Service.
- Fraudulent activity, chargeback abuse, payment disputes, or misuse of the service is detected.
- The subscription was obtained through unauthorized or fraudulent means.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.
Subscription Cancellations
You may cancel your subscription at any time. Cancellation prevents future billing but does not automatically result in a refund for payments already made unless your request falls within the applicable refund window described above.
Returns & Exchanges
Because PredictionLab provides digital subscription services and does not sell physical products, there are no physical items to return or exchange.
If you experience technical issues accessing your subscription, please contact us. We will make every reasonable effort to restore access before a refund is considered.
Questions
If you have any questions regarding this Refund & Return Policy, please contact our support team through our contact page or at support.predictionlab@gmail.com.